Customer support agent (Mumbai Suburban)

Customer support agent (Mumbai Suburban)

Roles and Responsibility

- Provide exceptional customer support through various channels, including phone, email, and chat.
- Respond to customer inquiries and resolve issues professionally and promptly.
- Utilize problem-solving skills to address complex customer complaints and concerns.
- Collaborate with internal teams to enhance overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Continuously update knowledge of products and services to provide informed support.

Job Requirements

- Strong communication and interpersonal skills are essential for building rapport with customers.
- Ability to work in a fast-paced setting and manage multiple tasks simultaneously.




- Excellent problem-solving and analytical skills are needed to resolve customer issues.
- Proficiency in using computer systems and software applications is required.
- Strong attention to detail ensures accuracy and quality in work.
- Ability to adapt to changing situations and priorities.

📌 Customer support agent
🏢 Gratitude India Manpower Consultants
📍 Mumbai Suburban

The original job offer can be found in Kit Job:
kitjob.in/job/177894437