Global Customer Support Specialist (Mumbai Suburban)

Global Customer Support Specialist (Mumbai Suburban)

Roles and Responsibility

- Provide exceptional customer support through various channels, including phone, email, and chat.
- Resolve customer complaints and issues professionally and promptly.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain a thorough understanding of our products and services.
- Identify and escalate trends or systemic issues impacting customer satisfaction.
- Continuously improve customer support processes and procedures.

Job Requirements

- Robust communication and problem-solving skills are essential.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Experience with customer relationship management software is required.




- Strong analytical and troubleshooting skills are necessary.
- Ability to collaborate effectively with cross-functional teams.
- A strong commitment to delivering exceptional customer experiences is expected.

📌 Global Customer Support Specialist
🏢 Gratitude India Manpower Consultants
📍 Mumbai Suburban

The original job offer can be found in Kit Job:
kitjob.in/job/177894460