25 Sep
VikingCloud
India
Role Overview
The Associate – Sales will be responsible for overseeing contract renewals, identifying client growth opportunities, and ensuring a high level of customer satisfaction. The ideal candidate will bring solid sales experience, cyber security domain knowledge, and outstanding communication skills to deliver business growth and customer success.
Key Responsibilities
- Manage contract renewals for existing clients in line with company targets.
- Proactively identify opportunities to upsell and cross-sell cybersecurity solutions.
- Build strong, long-term client relationships by delivering exceptional service levels.
- Collaborate with internal teams (technical, customer success, finance) to ensure seamless contract execution.
- Maintain accurate records of pipeline activities, forecasts, and customer interactions in CRM tools.
- Actively listen to client needs, provide consultative solutions, and position our portfolio strategically.
- Demonstrate strong product knowledge and stay updated on company offerings as well as industry trends.
- Support US and Europe sales leadership with reporting and account insights.
- Deliver high-quality client presentations, proposals, and renewal documentation.
- Work flexible shifts as per global business schedules.
Required Skills & Competencies
- 5+ years of proven sales experience with at least 2 years handling renewals or account management.
- Cybersecurity industry experience is mandatory.
- Excellence in English communication – verbal and written; ability to influence and engage decision-makers.
- Strong presentation, negotiation, and interpersonal skills.
- Effective decision-making and problem-solving abilities in a client-facing setting.
- Highly detail-oriented with strong multitasking capabilities.
- Strong customer service mindset with a team-oriented outlook.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Power Point).
- Familiarity with CRM systems (e.g., Salesforce, Hub Spot, or similar) is an advantage.
Qualifications
- Bachelor’s degree in business administration, Marketing, or a related discipline.
- MBA or equivalent post-graduate qualification is a plus.
What We Offer
- Chance to be part of a leading global cybersecurity organization.
- Exposure to global accounts across the US, Europe, and other international regions.
- Career growth and skill development in a fast-evolving industry.
- Cooperative and inclusive work culture with a focus on innovation and client success.
📌 Renewal Sales Associate
🏢 VikingCloud
📍 India
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