26 Sep
PENKRAFT IDEAS
Thane
JOB SUMMARY
The selected candidate would assist the Operations Coordinator in handling inbound telephonic, e-mail & social-media based queries, make outbound communication and innovatively use social media as instructed; communicate with the company's teachers & students, with the aim to resolve issues in conjunction with in-house technical, creative, marketing and R&D; teams.
JOB DESCRIPTION
· Handling inbound in-situ, telephonic, e-mail & social media-based queries of leads and company's teachers & students.
· Resolve issues in conjunction with the in-house technical, creative, marketing and R&D; teams.
· Maintain relevant databases, and generate MIS as required for analysis.
REQUIRED SKILLS & QUALIFICATIONS
· Ability to thoroughly understand the brand, its products & services.
· Excellent written and verbal communication skills in English.
· Good verbal communication skills in Hindi & Marathi.
· Ability to listen, empathize & analyze.
· Good problem-solving & people skills.
· Enthusiasm to achieve the organization's goals.
PERKS
· A fair chance at full employment, based upon performance during the internship.
· An opportunity to get hands-on experience in operations, and to become a full-stack operations professional.
· A highly collaborative, typical 'start-up' type environment that pushes you to think beyond your boundaries and keeps you on your toes.
· An open forum for expression of ideas.
Job Types: Fresher, Internship
Contract length: 6 months
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- Do you live in Thane city?
- Are you available to join immediately, if selected?
Education:
- Bachelor's (Preferred)
Language:
- fluent English (Required)
Work Location: In person
📌 OPERATIONS INTERN (FEMALE)
🏢 PENKRAFT IDEAS
📍 Thane
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