Airline Passenger Support Services Specialist (Mumbai Suburban)

Airline Passenger Support Services Specialist (Mumbai Suburban)

Roles and Responsibility

- Provide exceptional customer service to passengers, addressing their queries and concerns professionally.
- Coordinate with airlines, airports, and other stakeholders to ensure smooth operations.
- Develop and implement effective strategies to enhance passenger satisfaction and loyalty.
- Collaborate with cross-functional teams to resolve complex issues and improve processes.
- Analyze feedback and metrics to identify areas for improvement and optimize services.
- Maintain accurate records and reports of passenger interactions and transactions.

Job Requirements

- Solid communication and interpersonal skills are essential for interacting with diverse groups.
- Experience in the IT Service & Consulting industry,



particularly in airline passenger support services, is required.
- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
- Proficiency in problem-solving and conflict resolution techniques is necessary.
- Familiarity with airline industry regulations and standards is preferred.
- Adaptability to changing situations and priorities is crucial.

📌 Airline Passenger Support Services Specialist
🏢 Gratitude India Manpower Consultants
📍 Mumbai Suburban

The original job offer can be found in Kit Job:
kitjob.in/job/177961498