Customer Care Executive (Navi Mumbai)

Customer Care Executive (Navi Mumbai)

**Responsibilities**:
- Answer chats/E-mails/inbound calls or make outbound calls professionally to provide information about products and services
- Promoting financial products of company
- Listen and respond to customer’s needs and concerns
- Handle complaints and escalations
- Record customer query and actions taken
- Resolving client queries within the defined time frame
**Requirements**:
**Experience**:
- 1-2 years of experience as a customer service executive in any financial firm
**Qualification**:
- Graduate with basic knowledge of stock trading, financial markets, securities firms, AMC, insurance, etc.
**Skills**:
- Ability to work in teams
- Fluency in Hindi,



English is a must and a regional language preferred
- Basic computer knowledge (Microsoft, Excel, PowerPoint, etc)
- Possess valuable organizational and time management skills
- Should have knowledge of how financial firm operate and basic knowledge of financial markets
- Experience in handling ticketing systems.
- Problem solving skills
- Proactive
- Critical thinking
- Interactive
**CTC**:
As Per Experience & Industry Standards

Required Skill Profession

Other General

📌 Customer Care Executive
🏢 Finoviser Financial Services
📍 Navi Mumbai

The original job offer can be found in Kit Job:
kitjob.in/job/177971175