Customer Support Executive (Cse) (Mumbai)

Customer Support Executive (Cse) (Mumbai)

**Responsibilities**:
- Should communicate with customers regarding their orders, payments & helping them with the information they need.
- Should coordinate with the other teams regarding customer requests & order information.
- Should help them in the return & exchange processes.
- Should communicate with them over mails, calls & messages.
- Should coordinate with Store & Customer support teams.
- Should act as a medium of communication between the customer and the product.
**Job Skills**:
- Should be able to politely explain to customers regarding the information they ask for.
- Should be able to communicate in Hindi & English.
- Should have a polite and pleasing attitude.




- Should be able to convince customers when required.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Advantages**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- E-Commerce: 1 year (preferred)
- Fashion retail: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (required)

Required Skill Profession

Other General

📌 Customer Support Executive (Cse)
🏢 Suta Private
📍 Mumbai

The original job offer can be found in Kit Job:
kitjob.in/job/178000553