27 Sep
SISL Global
India
Job Description -
- C1-level proficiency in German (spoken and written).
- Good Business English skills (spoken and written).
- 2-3 years of experience in Remote technical support roles (L1/L2 preferred).
- Experience with remote technical support to end-users, troubleshooting and resolving hardware, software, and network issues on laptops, desktops, and mobile devices
- Good understanding of Windows operating systems, MS Office suite, basic networking, and common business applications.
- Familiarity with ITSM or ticketing systems (e.g., ServiceNow, Remedy, etc.).
- Excellent interpersonal and customer service skills; ability to communicate technical information to non-technical users.
- Robust problem-solving skills and the ability to work independently and as part of a distributed team.
- Experience supporting enterprise clients or working in a multilingual, multicultural environment will be an advantage
📌 Information Technology Support Specialist
🏢 SISL Global
📍 India
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.