Team Leader – eCommerce Operations (Secunderabad)

Team Leader – eCommerce Operations (Secunderabad)

About Handelnine Global

Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role in delivering excellence and delight to our customers, and were now looking to strengthen this backbone of our operations.

Handelnine Global requires a Team Leader- eCommerce Operations, for our E-commerce division.

We run e-commerce sites across multiple categories, in India, the United Kingdom, European Union, Australia, Singapore & Canada - with more Global sites coming up.





The Team Leader will be responsible for managing a small team of operations executives and ensuring smooth daily operations, while driving process improvements and efficiency.

Responsibilities include:

- Lead and mentor a team of executives handling daily purchasing and order fulfillment tasks.
- Allocate and monitor daily workloads to ensure timely completion of tasks.
- Purchase products online based on orders received, as displayed in our internal software, while guiding the team to follow best practices.
- Track, manage, and update all purchase and order data accurately in Excel/Google Sheets.
- Identify efficient and reliable vendor websites, optimizing purchase costs and delivery timelines.
- Analyze weekly KPI reports, highlighting:
- Purchase mapping
- Missing purchases
- Delivery delays
- Team performance metrics
- Process improvement opportunities
- Conduct regular team reviews and training sessions to improve accuracy, speed, and decision-making.
- Coordinate with cross-functional teams to manage escalations promptly.
- Monitor and ensure adherence to all operational KPIs,



including delivery timelines, sourcing efficiency, and team productivity.
- Propose and implement long-term process improvements to enhance efficiency and reduce operational issues.
- Report progress, challenges, and solutions directly to the Operations Manager.

Ideal Candidate Profile:

- 3 to 5 years of experience in eCommerce operations, purchasing, or a similar role, with at least 1 year in a supervisory/team leader role.
- Strong team management and leadership skills with the ability to coach, mentor, and motivate team members.
- Proficiency in Microsoft Excel/Google Sheets, including:
- VLOOKUP & HLOOKUP
- Pivot Tables
- IF conditions, SUMIFS, COUNTIFS, and other advanced formulas
- Data filtering and consolidation
- Robust analytical and problem-solving skills; ability to make data-driven decisions.




- Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
- Comfortable working in a fast-paced, high-pressure, team-oriented environment.
- Graduate in any discipline.
- Prior experience in global eCommerce operations.
- Experience with sourcing, vendor negotiations, and cost optimization.
- Ability to multitask and manage escalations efficiently.
- Strong verbal and written communication skills.
- A proactive mindset with ownership of processes and outcomes

📌 Team Leader – eCommerce Operations
🏢 Handelnine Global
📍 Secunderabad

The original job offer can be found in Kit Job:
kitjob.in/job/178264143