Customer Relationship Manager (CRM)/ Sales, Service (Dehradun)

Customer Relationship Manager (CRM)/ Sales, Service (Dehradun)

We are currently looking for young, dynamic, self motivated and experienced Customer relationship manager (CRM) for our Royal Enfield Dealership in Patel Nagar and Jakhan, Dehradun.

He/She will be responsible for building and maintaining strong customer relationships, understanding client needs, resolving concerns, ensuring customer satisfaction, identifying opportunities for upselling or cross-selling, meeting or exceeding customer service targets, tracking customer interactions, and suggesting improvements for enhanced customer experience.

Requirements:

- Graduate with at least 1 year of experience in customer service, client relationship management, or a similar role (experience in automobile/2 & 4 wheeler industry preferred).




- Solid communication and interpersonal skills with a pleasing personality.
- Ability to handle customer queries and complaints effectively.
- Good negotiation and problem-solving skills.
- Proficiency in maintaining customer records and tracking interactions.

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (CRM)/ Sales, Service
🏢 Allied Auto Agencies- Royal Enfield Dealership
📍 Dehradun

The original job offer can be found in Kit Job:
kitjob.in/job/178344845