25 Sep
SEVEN CONSULTANCY
Mumbai
JOB DETAILS
1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete
2 Accepts all orders (from customer or overseas office) and processes them for handover to operations
3 Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
4 Provides spot quotations and closes contract
5 Performs up- and cross-selling (inbound calls) for existing customers and passes on leads to Sales
6 Takes and handles customer inquiries, e.g. Track and Trace
7 Takes customer requests with regard to Go Green topics
8 Reviews reports (generated by the Performance Reporting & Exception Specialist) and sends them to the customer
FUNCTIONAL AREA
Customer care executive, Telecaller, Customer care jobs in Navi mumbai, telecaller job in mumbai, customer care jobs in mumbai, telecaller job in navi mumbai, Customer support executive, Customer care jobs in Logistics industry, Telecaller jobs in logistics Industry, Customer care jobs in shipping industry
Apply Now
Required Skill Profession
Information And Record Clerks
📌 Job for Customer Care Executive Reputed Shipping and Logistics industry Mumbai, Maharashtra, India 5 LACS kajal (phone hidden)
🏢 SEVEN CONSULTANCY
📍 Mumbai
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.