Front Office Associate (Andheri East)

Front Office Associate (Andheri East)

- To have detailed information about the hotel, city as well as the competition
- To have detailed information regarding arrivals and room requirements
- to have up to date information on daily room occupancy
- to check on VIP Reservations, complete their pre-registration formalities and extend to them the regular courtesies
- To allocate room to all arriving guest
- To Maintain all guest details in the manner instructed and type out necessary guest details in the system.
- To co-ordinate with housekeeping for clearing rooms
- To prepare understand and communicate all relevant daily, weekly and monthly reports and statistics
- to handle all incoming calls as per standard instructions




- to maintain physical count of all room keys in each shift
- to ensure check in and check out are handles smoothly without unnecessary delay or discomfort to the guest
- to ensure that proper records are maintained for all telephone calls from the rooms
- to ensure accurate cash handover
- to give proper and complete handover to the next shift
- to follow the house rules and policies laid down by the management
- to adhere to strict grooming and hygiene standards
- to consciously and continuously strive to better his/her skills and increase his/her knowledge.

Job Types: Full-time, Fresher

Pay: Up to ₹18,000.00 per month

Perks:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Andheri East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Bachelor's (Preferred)

Experience:

- Hotel: 1 year (Preferred)

Work Location: In person

The original job offer can be found in Kit Job:
kitjob.in/job/178349754