27 Sep
IntouchCX
India
IntouchCX is hosting a walk-in interview for the International Semi Voice Process role at their Hyderabad office. They are looking for candidates who have completed their graduation, post-graduation, or are undergraduates. This position is open to individuals with 0 to 4 years of experience. The walk-in interviews will take place from the 21st to the 23rd of August 2024, between 11:00 AM and 3:30 PM.
Company Name: IntouchCX
Job Role: International Semi Voice Process
Education Required: Graduate/ Post Graduate/ UG
Experience Required: 0 – 4 years
Job Location: Hyderabad
Walkin Date: 21st August 2024 – 23rd August 2024, 11.00 AM – 3.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
Troubleshoot customers issues via Chat, remote access, and diagnostics.
Collaborate with customers and advise about technical issues. Answer questions regarding issues, and make recommendations.
Troubleshoot network and connection issues.
Manage customer expectations regarding estimated response times.
Have daily interactions with customers and handle all issues from end to end via call.
Go the extra mile to engage customers in solving issues and ensure satisfaction.
Quickly and effectively build rapport with customers, diagnose and resolve issues.
Provide white glove service and have the ability to provide an overall excellent customer experience.
Required Skills and Qualifications:
Graduate/ Post Graduate/ UG is Also Fine.
Should possess effective and excellent communication skills (Verbal & Written).
Walkin Date and Venue:
Walkin Date: 21st August 2024 – 23rd August 2024, 11.00 AM – 3.30 PM
Walkin Venue:
Maximum Towers 2A,4th Floor, Raheja Mind S, pace, Hitec City, Hyderabad, Telangana, India.
📌 Intouchcx Walkin Drive 2024 For International Semi Voice Process In Hyderabad
🏢 IntouchCX
📍 India
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