28 Sep
Greythr
Rajkot
Job Title: Specialist-Product ImplementationAbout Greytip:greytHR is a full-suite HRMS platform that automates HR and payroll processes, ensuring compliance and security. With 50+ tools, it offers seamless ‘Hire-to-Retire’ solutions, powered by AI-driven analytics for enhanced employee experiences.Trusted by CFOs, loved by CHROs, and proudly Great Place to Work® Certified, greytHR serves 30,000+ clients across 25+ countries, managing over 3 million employees. As India’s leading HRMS provider, we are rapidly expanding in MEA and SEA markets with world-class, Made-in-India software.At greytHR, people come first. Our Great Place to Work® Certification reflects our commitment to fostering a high-trust,
high-performance culture where employees are valued, empowered, and inspired to thrive.Position Purpose :the LBU client's support position; the person must support a product demo and question-solving session, and it is the major responsibility to support the LBU client's queries and concerns.Preferred Functional Knowledge:- The candidate has basic payroll and HRMS implementation experience.- Requirement-understand and gathering experience.- Good at communication. Local (Hindi, Kannada, English Language)- The candidate has handled a high volume of clients.Key Responsibility:- Acquire and maintain a comprehensive understanding of greytHR - in terms of usage, configuration, implementation, and value proposition.- Proactively building strong customer relationships.- Providing good knowledge and training on product features and its usage- Customer escalations Handling. Various Implementation and modules implementation support- Internal team coordination- Develop competence in the use of all the information systems used in the implementation of the application.- Ensure all project-related activities are completed to enable the organization to continuously track and improve the Implementation process.- Defined process follows up with regular updates.- Sharing in-time reports on the activity performed.- Should be active and regular in contributing towards the improvement areas of self and team.Qualification and Experience:- Complete understanding of payroll configuration for Indian Payroll- Strong communication and presentation skills- support all aspects of customer implementations.- Define detailed project implementation plans for each account.- Diagnosis analysis of customer issues and requests- Prioritizing and escalating issues when needed and keeping customers informed of progress.- Develop and maintain implementation best practices, document procedures, standards, best practices, configuration settings, and sequences.- Identify gaps in functionality and work with the development team to enhance our products.- Needs to maintain the proper Tracker.- The ability to multitask effectively.- Good in Indian payroll and Statutory compliance- Ready to handle huge volume of employee headcount (LBU)CustomersBenefits:- Excellent Opportunity to be involved in high impact work and progressive learning environment.- Great team members & energy filled work setting.- Competitive salary.
📌 [High Salary] Implementation Specialist
🏢 Greythr
📍 Rajkot
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.