Front Office Associate Andheri East

Front Office Associate Andheri East

To have detailed information about the hotel, city as well as the competition
To have detailed information regarding arrivals and room requirements
to have up to date information on daily room occupancy
to check on VIP Reservations, complete their pre-registration formalities and extend to them the regular courtesies
To allocate room to all arriving guest
To Maintain all guest details in the manner instructed and type out necessary guest details in the system.
To co-ordinate with housekeeping for clearing rooms
To prepare understand and communicate all relevant daily, weekly and monthly reports and statistics
to handle all incoming calls as per standard instructions




to maintain physical count of all room keys in each shift
to ensure check in and check out are handles smoothly without unnecessary delay or discomfort to the guest
to ensure that proper records are maintained for all telephone calls from the rooms
to ensure accurate cash handover
to give proper and complete handover to the next shift
to follow the house rules and policies laid down by the management
to adhere to strict grooming and hygiene standards
to consciously and continuously strive to better his/her skills and increase his/her knowledge.

Job Types: Full time, Fresher

Pay: Up to ₹18,000.00 per month

Perks:
Food provided
Health insurance
Leave encashment
Provident Fund

Ability to commute/relocate:
Andheri East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:
Bachelor's (Preferred)

Experience:
Hotel: 1 year (Preferred)

Work Location: In person

The original job offer can be found in Kit Job:
kitjob.in/job/178538066