Senior Systems Engineer (Hyderabad)

Senior Systems Engineer (Hyderabad)

Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - Service Now stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone What you get to do in this role Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI s potential impact on the function or industry Software Development Design develop test deploy maintain and improve software in Go and Python Build scalable reliable backend services APIs microservices with explicit SLAs and contracts Code Quality Standards Ship clean well-documented maintainable code with unit integration tests by default Participate in design code reviews enforce linters static analysis and style guides Systems Design Architecture Design fault-tolerant high-throughput systems concurrency models performance tuning caching data partitioning Integrate with relational NoSQL stores streams queues and cloud-native services Troubleshooting Reliability Diagnose and resolve production issues across service network data layers to reduce MTTR Instrument with Prometheus Open Telemetry Grafana define actionable alerts tied to SLOs Collaboration Delivery Partner with Product QA and engineers to shape requirements and deliver iteratively in Agile Author crisp design docs ADRs and runbooks provide thoughtful PR reviews and mentorship Cloud Integration Design solutions on AWS Azure GCP compute storage networking IAM with the right managed services Build with Docker containerd and operate Kubernetes ingress autoscaling secrets config CI CD Automation Automate build test release Git Hub Actions Git Lab Jenkins with canary blue-green and safe rollbacks Codify infra with Terraform modules workspaces and adopt Git Ops Argo CD Flux Create internal CLIs SDKs and scripts Go Python shell to remove toil and speed dev workflows Security Compliance Implement OAuth2 OIDC JWT manage secrets AWS Secrets Manager Azure Key Vault GCP Secret Manager enforce least-privilege IAM Bake in security checks SAST DAST dependency scanning SBOM signing and follow CIS benchmarks AI Intelligent Automation Accelerate engineering with AI tests scaffolding code review using curated prompts guardrails Deliver AI RAG features and embed AI in ops log alert triage Chat Ops Ensure quality safety cost via eval sets telemetry token tracking and PII-safe redaction rate limits Qualifications To be successful in this role you have 8-10 years building operating high-scale backend APIs and platforms with end-to-end ownership Go expertise idiomatic design goroutines channels context timeouts sync patterns memory GC tuning pprof benchmarks race detector generics clean error handling API design productization REST gRPC OpenAPI Protobuf versioning pagination filtering partial responses idempotency keys retries backoff circuit breakers rate limiting quotas SDK generation deprecation strategy Data caching PostgreSQL MySQL schema design migrations transactions pooling replicas Redis cache-aside write-through locks TTLs messaging with Kafka SQS Pub Sub DLQs exactly-once-ish via idempotency Reliability observability structured logs slog zap request correlation IDs Open Telemetry traces metrics logs dashboards SLOs error budgets feature flags blue-green canary chaos soak tests API security OAuth2 OIDC JWT mTLS RBAC ABAC input validation OWASP API best practices secrets via Secrets Manager Key Vault Secret Manager KMS and audit logging Kubernetes ops EKS AKS GKE cluster upgrades HPA VPA PDBs network policies ingress gateways storage classes Cloud depth Strong in one AWS Azure GCP with working knowledge of the others CI CD supply chain Git Hub Actions Git Lab Jenkins multi-stage pipelines contract integration tests k6 Vegeta load tests linters static analysis SBOM cosign admission controls policy-as-code Communication leadership clear design docs ADRs constructive reviews mentorship crisp incident comms AIOps pragmatic use of embeddings vector stores and RAG for runbooks KB with evals cost latency tracking and PII-safe guardrails JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location To determine eligibility for a work persona Service Now may confirm the distance between your primary residence and the closest Service Now office using a third-party service Equal Opportunity Employer Service Now is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR Service Now may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license

📌 Senior Systems Engineer
🏢 ServiceNow
📍 Hyderabad

The original job offer can be found in Kit Job:
kitjob.in/job/178613352