29 Sep
Kotak Mahindra Bank
Secunderabad
Job Category: KMBL
Degree Level: Bachelor's Degree
Job Description:
Branch Operations Manager
Department Retail Liabilities - Branch Banking
Location Hyderabad
Reporting Relationship Branch Manager
Grade Name Manager / Senior Manager
Age Min 30 - Max 38
Grade M3 / M4
Responsible for management of day-to-day operations of the branch.
Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.
Branch Lobby and customer Queue management.
Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
Customer complains management and ensuring resolution of all complaints within TAT.
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
MBA/Graduate
Job Requirements:
Minimum work exp. - 3 years
Thorough overall understanding of banking
Customer service orientation
Ability to manage and motivate front office staff.
📌 Branch Operations Manager Branch Banking Service
🏢 Kotak Mahindra Bank
📍 Secunderabad
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