Customer Chat Support Executive (Dehradun)

Customer Chat Support Executive (Dehradun)

About Us:

Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive, handling customer queries via WhatsApp and online platforms.

Key Responsibilities:

· Respond promptly and professionally to customer inquiries via WhatsApp and online channels.

· Provide accurate product/service information and resolve queries effectively.

· Maintain detailed records of customer interactions and feedback.

· Coordinate with relevant internal teams to ensure timely resolution of issues.





· Build positive relationships with customers to enhance satisfaction and loyalty.

· Stay updated with product knowledge, especially fitness equipment, to assist customers better.

Qualifications & Skills:

· Graduate in any discipline.

· Excellent communication skills in English (mandatory).

· Knowledge of Arabic language will be an added advantage.

· Freshers are welcome; prior experience in customer service is a plus.

· Interest and knowledge in fitness equipment will be an added advantage.

· Strong interpersonal skills, patience, and problem-solving ability.

· Basic computer proficiency and familiarity with online communication tools.

What We Offer:

· Opportunity to work with a dynamic and growing team.

· Learning and development in customer service and fitness equipment knowledge.

· Positive and cooperative work environment.Company Description

📌 Customer Chat Support Executive
🏢 Onboard Aero Consultant
📍 Dehradun

The original job offer can be found in Kit Job:
kitjob.in/job/178733421