Senior Counselor – Australia (Chandigarh)

Senior Counselor – Australia (Chandigarh)

Job summary

As a Senior Counselor, you will handle end-to-end applications for Australia and ensure high standards of compliance and student satisfaction.

Responsibilities

- Provide backend support by managing the complete application process for students applying to Australian institutions;
- Assess academic transcripts, financials, SOPs, and supporting documents before submission to ensure adherence to institution-specific checklists;
- Coordinate with the designated admissions officer to ensure that GS (Genuine Student) evaluations meet all compliance requirements while ensuring the timely provision of necessary documentation;
- Review and format Statements of Purpose (SOPs) for visa and institutional requirements,



offering constructive edits where necessary;
- Review Offer Letters, acceptance forms, and financial documents in preparation for CoEs or further visa steps;
- Ensure all applications are processed and submitted within internal timelines and before institutional deadlines;
- Maintain high accuracy while uploading and verifying documents on partner portals or internal systems;
- Stay updated with the latest policy changes in Australian admissions and visa rules to ensure compliance and avoid rejections;
- Coordinate with visa processing teams to hand over complete files post-CoE issuance;
- Serve as the point of contact for all Australia applications, liaising closely with agents and counselors across branch offices;
- Coordinate with front-end counselors and agents to collect complete files and maintain smooth communication flow for document tracking and progress updates;
- Provide training to allocated agents and counselors in branch offices on the application requirements for Australia;
- Support junior team members or new hires in application training and file management best practices;




- Participate in university training sessions to stay updated on application processes and documentation expectations;
- Report directly to the Destination Manager – Australia and support in daily workflow management, training, and operational updates;
- Generate daily and weekly status reports on offer issuance, pending documents, and application progress;
- Ensure seamless coordination with associates and internal stakeholders for file completion, escalation, and updates;
- Take ownership of meeting applications and offer conversion targets set by the Destination Manager and management;
- Assist in mock interviews to transparent GS;
- Ensure timely provision of necessary documentation and support from the application side;

Job description

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📌 Senior Counselor – Australia
🏢 Important Business
📍 Chandigarh

The original job offer can be found in Kit Job:
kitjob.in/job/178779849