01 Oct
Krayr Solutions
Rajkot
Role & responsibilities:Shift Time- UK Shift-3:30 pm to 12:30 am - Mon to FriLocation- AhmedabadProcuring, maintaining, and administering computers and office equipment.Administering corporate software systems.Deploying and enforcing security policies and procedures.Providing IT support and resolving problems for colleagues.Assisting with Onboarding of Current colleagues & Exit of employees.Suggesting and implementing improvements in procedures and equipment.Maintaining knowledge of IT support, help desk procedures, products,
and services.Managing any issues tracking system and reporting on issue resolution SLAs.Monitoring Office Internet traffic and Audit of Sites access & Reporting unapproved accesses or attempts.Updating Office Internet Control Policies - Restricting all unapproved categories.Qualifications & Skills required:MCA or B.Tech or B.E. or any2-3 years workexIntermediate Level Networking knowledgeExcellent communication skills - Oral + writtenKnowledge of help desk software + Remote control toolsKnowledge of Windows, Linux & MacOS administration & networkingEffective troubleshooting skillsExperience as a Service desk agent or IT administrator, and understanding of the SaaS or technology industry.
📌 (3 Days Left) IT Admin Assistant
🏢 Krayr Solutions
📍 Rajkot
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