01 Oct
Foundever
Solapur
Job Description- Candidate should be from International Voice process- Candidates from International Telecom background would be preferred- This role is opened only for diversity candidates.- Total Work Experience: 8-11 Yrs- Relevant Work Experience: 1+ years (Assistant Manager on paper)- Shifts - US- Location:
Airoli (Navi Mumbai)Role & responsibilities-- C1 Level communication skills- Handling voice or blended process- Team Management- Operations Management - Attrition, Shrinkage, AHT, CSAT, SLA, BQM, ACW, ASA, FCR Schedule Adherence, MBR, QBR- NPS, eNPSEducation-- Any Graduate
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