Front Desk Executive (Maharashtra)

Front Desk Executive (Maharashtra)

Job Title Front Desk Executive Department Front Desk Reports To Regional Head National Head We are seeking a dynamic professional and customer-focused Front Desk Executive to be the face of our studio This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting business development and local marketing initiatives The ideal candidate will act as a key liaison between clients and Advisors ensuring high levels of satisfaction and contributing to the studio s growth objectives Key Responsibilities Client Management Front Desk Operations Manage front desk operations with efficiency and professionalism ensuring all visitors receive a warm and personalized experience Coordinate with Advisors to schedule consultations and help them meet individual sales targets and earn incentives Handle inquiries via phone email and walk-ins providing accurate information on services pricing and appointment availability Uphold and enforce all Brand Standards at the front desk and across the studio Maintain a clean organized and professional front office area at all times Supervise front office staff if applicable including assigning shifts and monitoring performance Business Development Marketing Support Actively support lead generation nurturing and conversion by following up with inquiries and walk-ins Collaborate with the sales team and Studio Manager to track leads and ensure timely follow-ups Participate in local marketing activities such as organizing in-clinic events referral campaigns and community outreach programs Maintain a database of leads prospects and regular clients for ongoing business engagement Collect and analyze client feedback to support service improvements and retention strategies Reporting Operational Oversight Compile and report on daily weekly front desk performance metrics including footfall lead conversion and client satisfaction Maintain high standards of conduct dress hygiene and appearance for both yourself and team members at the front desk Create efficient shift schedules and manage day-to-day workflow to ensure seamless operations Ensure the front desk area complies with hygiene safety and operational protocols Desired Candidate Profile Proven track record in lead generation pre-sales or front-line sales with a focus on achieving targets Excellent communication skills in English Hindi and one regional language as per location Strong interpersonal skills telephone etiquette and the ability to handle high-pressure customer interactions with ease Prior experience in operations or front office management is an advantage Highly motivated well-organized and results-driven with strong attention to detail Presentable confident and professionally groomed with a welcoming demeanor Willingness to contribute to business growth through active involvement in sales and marketing initiatives Additional Skills Preferred Experience with CRM software and appointment scheduling tools Understanding of studio clinic operations in the beauty aesthetics or healthcare industry Social media or digital outreach experience bonus for marketing support Job Type Full time Pay 25 000 00 - 35 000 00 per month Benefits Paid time off Provident Fund Language English Preferred Hindi Preferred Work Location In person

The original job offer can be found in Kit Job:
kitjob.in/job/178906003