Customer Relationship Manager (CRM) (India)

Customer Relationship Manager (CRM) (India)

We are seeking a Customer Relationship Management (CRM) Executive to join our team.The ideal candidate will be a female professional responsible for managing and nurturing relationships with our clients. This role focuses on improving customer satisfaction, retention, and loyalty through effective communication and support.

Key Responsibilities

- Customer Interaction: Serve as the primary point of contact for clients, handling inquiries, addressing concerns, and providing product information.
- Database Management: Maintain and update the CRM database with accurate client information, interactions, and feedback.
- Issue Resolution: Promptly and efficiently resolve customer complaints or issues,



escalating complex problems to senior management when necessary.
- Feedback Collection: Gather and analyze customer feedback to identify areas for improvement in our products and services.
- Support Sales & Marketing: Collaborate with the sales and marketing teams to support and provide insights on customer needs and preferences.

Salary - Based on Experience and Interview

Probation Period - 6 months

Timing - 9am to 6pm (Mon-Sat)

Perks & Benefits(After Probation ends) - PF,ESI, 1paid leave(monthly), 1 paid short leave(monthly) and sick leave and yealry office outing .

Job Types: Full time, Permanent

Pay: ₹10,000.00 - ₹17,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Language:

- English (Preferred)

Location:

- Karnal, Haryana (Preferred)

Work Location: In person

📌 Customer Relationship Manager (CRM)
🏢 Sarthak Biotech Private
📍 India

The original job offer can be found in Kit Job:
kitjob.in/job/179161266