Urgent Hiring For Email process (Mumbai Suburban)

Urgent Hiring For Email process (Mumbai Suburban)

Designation: Associate Customer Support

Process: Cibil (NonVoice- Email process)

Shift Timing:

Girls: 8AM - 8PM (any 10hrs)
Boys: 8 AM-11PM (Any 10hrs)

Qualification: Graduate / Postgraduate

Experience: Minimum 1 year of relevant experience in the BFSI industry or minimum 2 years of relevant experience in BPO Industry

Skills Required:

- Robust verbal and written communication skills in English and Hindi
- Good typing speed with accuracy
- Strong interpersonal and customer handling skills
- Ability to manage queries and resolve issues effectively

Roles & Responsibilities:

- Resolve banking-related issues and queries over email
- Manage customer emails with a focus on exceptional service and timely query resolution




- Actively respond to customer needs, concerns, and feedback appropriately
- Accurately document customer interactions and update records in the system

Salary:

12 months: 3,00,000 (23,000 in-hand)

25 months: 3,29,000 (25,000 in-hand)

37 months: 3,59,000 (27,000 in-hand)

Drop resume on HR Priyanka Gurav
Email: [email protected]

Whatsapp: (phone hidden)

The original job offer can be found in Kit Job:
kitjob.in/job/179203570