03 Oct
Alankaram
India
Job Title: Back Office / Sales Coordinator – Team Lead
Location : Alankaram Head Office, Pithampur (M.P.)
Department : Sales / Operations
Reports To : Senior Sales Manager / Sales Head
About Alankaram
Alankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellence.
Role Overview
We are looking for a skilled and proactive Sales Coordinator with strong leadership skills to head a back-office team of 3–6 coordinators.
This role is pivotal in ensuring smooth sales order processing, communication between departments, and client coordination. The position is based full time at our manufacturing headquarters in Pithampur.
Key Responsibilities
Sales Support & Coordination
- Manage end-to-end sales order processing, from enquiry to dispatch.
- Track status of orders in coordination with production, design, logistics, and sales teams.
- Coordinate with retail and B2B clients for queries, updates, documentation, and payments.
Team Leadership
- Lead, train, and manage a team of 3–6 back-office executives.
- Assign tasks, monitor performance, and ensure timely execution of daily responsibilities.
- Conduct regular team reviews and ensure adherence to SOPs.
Reporting & Systems
- Maintain sales reports, lead tracking sheets, and CRM entries.
- Provide weekly and monthly MIS to sales leadership.
- Assist in preparing product-wise or region-wise sales summaries.
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