03 Oct
Policybazaar.com
Hyderabad
Job Description – Process Trainer - Insurance
Location – Hyderabad - Raheja Mindspace
6 Days Working(Day Shift)
Job Responsibilities
- Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.
- Coordinate training schedule, set up, creation of training materials and follow-up.
- Training current employees in areas including sales training, product knowledge, customer communications and internal systems.
- Responsible for providing the product knowledge on Health Insurance to all current joiners.
- Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
- Assist in delivery of on-going training programs
- Evaluate training and report on trainees
- Reviewing trainings performances and preparing participants’ score sheets
- Arrange for follow-up training, or report following training sessions
- Timely & constructive feedback and counselling of the trainees
- Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc
Desired Skills:
- Required from a training background
- Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
- Ability to communicate and resolve issues that affect Performance Criteria
- Ability to handle escalations from employees
- Ability to escalate issues to their supervisor or other internal departments
- Demonstrated language fluency in Telugu English& Hindi.
Candidate should be comfortable working from office 6days
Hyderabad - Policybazaar
Ground floor, Unit -111, Raheja Mind space IT tech park, Maximus Tower 2B, Hyderabad, Telangana
📌 Training and Development Specialist
🏢 Policybazaar.com
📍 Hyderabad
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