22 Oct
Navex
Bengaluru
Are you someone who is organized, detail oriented, and an excellent communicatorAre you interested in starting a career in Project ManagementIf so, the Senior Implementation Specialist role may be a outstanding fit for you! NAVEX is looking for a new Senior Implementation Specialist who will thrill, delight, and guide our customers through the implementation of our integrated risk and compliance management software and solutions
By leveraging the implementation teams collective experience and learning our highly effective project management methodology, you will own a book of implementation projects with a focus on successful and on-time project completion
In addition, you will manage project timelines,
help customers plan and track project deliverables, configure customer software solutions, and deliver online customer meetings and trainings, You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and success!
At NAVEX, you will work in a hybrid role and thrive alongside an engaged and collaborative team invested in supporting your success!
What youll get:
Career growth
With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights, Real rewards
We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits
Because we believe companies should offer more than just a salary, Meaningful purpose
Our products and solutions have real-life impact on people and organizations across the globe
Our innovations make a difference, Life flexibility
We want you to bring your best self to work every day
We understand that you can only do that with quality time to care for yourself, your loved ones and your community,
An inspiring culture
Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where youll feel at home, Industry leadership
Play your part in a fast-growing organization known for excellence, profitability, and stability, What youll do:
Provide world-class customer service to all NAVEX customers
Set expectations, establish project timelines, and motivate our customers to deliver within scope and on-time
Coordinate internal and external resources via verbal and written communication for the flawless execution of customer projects
Manage multiple implementation projects, prioritizing project responsibilities, executing project deliverables and tracking projects to successful completion
Maintain accurate customer and project records
Configure customer software using proprietary tools
Provide project status updates and reliable project completion forecasting to your team manager at regularly scheduled meetings and as requested
Maintain individual Key Performance targets
Work on other exciting internal initiatives, as specified by your team manager
Be present in the NAVEX office at least 2 days per week
Be available to NAVEX customers during assigned shift (day, swing, or overnight)
What youll need:
3+ years of experience in a customer service, project management, and/or implementation role
A high level of attention to detail, excellent follow through, consistently reliable and accountable
The ability to work independently as a self-starter and within a team environment
The ability to learn and assimilate new information quickly
Flexibility to adjust to a agile work environment and contribute to a growing team
The ability to manage multiple projects simultaneously and work within fixed deadlines
The ability to foster customer relationships
Working knowledge of Microsoft Office
Ability to drive results through your job competencies of effective communication, project management and product and industry knowledge (service)
Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instils trust
📌 Senior Implementation Specialist (Bengaluru)
🏢 Navex
📍 Bengaluru
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.