(UYQ97) - Customer Insight Analyst | E2open Careers

(UYQ97) - Customer Insight Analyst | E2open Careers

15 Sep
|
TERRA TECHNOLOGY
|
Pune Division

15 Sep

TERRA TECHNOLOGY

Pune Division

Customer Insight Analyst | E2open Careers October 27 , 2017 Pune , PNQ , IND



Customer Insight Analyst



Help customers drive business value through the use of the Orchestro product portfolio. Has a desire to learn business analytics. CIAs participate in customer on site visits for Fortune 500 clients and provide best practices for drilling into data analytics.



Duties:



facilitate defining customer requirements and design best - in - class analytic solutions



collaborate with the customer to gather and define business requirements , business definitions , dashboard designs , and report designs



identify project tasks and provide task estimates





research and develop best practices in business analytics to drive quantified business value



develop case studies capturing business value realized by customers



work with development teams to execute advanced analytic solutions based on customer requirements and goals



develop test plans and test solutions to validate met requirements



provide end user support in post deployment



assess and evaluate all feedback to ensure that issues are addressed correctly



Qualifications:



Bachelors degree in Business Administration , Supply Chain Information Technology or Industrial Engineering



Mandatory technical skill:



Demonstrated experience creating advanced reports and dashboards by applying strong technical knowledge of features and functions of business intelligence tools



Experience with MicroStrategy for reporting and developing complex metrics is a plus



Outstanding communication skills; able to communicate with all levels of an organization



Ability to present strategic information , data , and results in a clear and understandable manner utilizing methods appropriate to various forums



Strong interpersonal and negotiation skills , with a high degree of self - motivation and ability to work independently



Detail oriented with strong organizational skills



Ability to function well in a fast - paced , informal environment where constant change is the norm and the bar for delivering results is set high



Good to have skills:



Background in retail analytics preferred



SQL / Oracle knowledge is a plus



Knowledge of category management or supply chain management is a plus



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The original job offer can be found in Kit Job:
https://www.kitjob.in/job/18952575/uyq97-customer-insight-analyst-e2open-careers-pune-division/?utm_source=html

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