ZI935 Customer Insight Analyst

ZI935 Customer Insight Analyst

15 Sep
Pune Division

15 Sep


Pune Division

Job Responsibilities:

- facilitate defining customer requirements and design best - in - class analytic solutions

- collaborate with the customer to gather and define business requirements, business definitions, dashboard designs, and report designs

- identify project tasks and provide task estimates

- research and develop best practices in business analytics to drive quantified business value

- develop case studies capturing business value realized by customers

- work with development teams to execute advanced analytic solutions based on customer requirements and goals

- develop test plans and test solutions to validate met requirements

- provide end user support in post deployment

- assess and evaluate all feedback to ensure that issues are addressed correctly


- Bachelor s degree in Business Administration, Supply Chain Information Technology or Industrial Engineering

Mandatory technical skill:

- Demonstrated experience creating advanced reports and dashboards by ing strong technical knowledge of features and functions of business intelligence tools

- Experience with MicroStrategy for reporting and developing complex metrics is a plus

- Outstanding communication skills; able to communicate with all levels of an organization

- Ability to present strategic information, data, and results in a clear and understandable manner utilizing methods appropriate to various forums

- Strong interpersonal and negotiation skills, with a high degree of self - motivation and ability to work independently

- Detail oriented with strong organizational skills

- Ability to function well in a fast - paced, informal environment where constant change is the norm and the bar for delivering results is set high


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