Executive (3 Days Left) (Kochi)

Executive (3 Days Left) (Kochi)

Job description:

Job Title: Holiday Expert – Customized Tours / FIT

Location: Cochin, Trivandrum & Palakkad

Experience: Minimum 2 years in a similar role

Job Summary:

We are looking for an experienced and enthusiastic Holiday Expert – Customized Tours / FIT to join our team. The ideal candidate will be responsible for designing tailor-made travel itineraries, providing personalized travel solutions, and ensuring excellent customer satisfaction.

Key Responsibilities:

- Design and curate customized domestic and international holiday packages based on client preferences and budgets.
- Handle end-to-end tour planning, including itinerary creation, costing, hotel selection, and activity coordination.




- Communicate with clients to understand their travel needs and provide suitable travel options.
- Coordinate with suppliers, hotels, and local partners for smooth tour operations.
- Prepare quotations, respond to inquiries promptly, and follow up for closures.
- Ensure all bookings are accurate and confirmed within deadlines.
- Maintain strong product knowledge and stay updated on destinations, hotels, and travel trends.
- Provide exceptional customer service before, during, and after travel.

Requirements:

- Minimum 2 years of experience in holiday planning, preferably in customized tours/FIT segment.
- Strong communication and interpersonal skills.
- Good knowledge of destinations, hotels, and tour operations.
- Proficiency in MS Office and travel software tools.
- Customer-oriented approach with attention to detail.
- Ability to multitask and work under pressure.

Education:

Graduate in Travel & Tourism, Hospitality Management,



or related field preferred.

Location:

- Kochi
- Trivandrum
- Palakkad

Job Types: Full time, Permanent

Benefits:

- Cell phone reimbursement
- Health insurance
- Paid time off

Work Location: In person

📌 Executive (3 Days Left) (Kochi)
🏢 Santamonica Tours and Travels
📍 Kochi