05 Nov
Global Schools Group
Mumbai
Strategy Formation –
- To create a strategic student acquisition plan along with the Marketing team to facilitate admission / enrollments in line with the school development plan globally.
- To develop strategies to manage end-to-end funnel of sales including lead acquisition, communication, marketing and conversion.
- Set up counselling process and drive efforts through execution of CRM and Cloud telephony solutions to attain better efficiency and conversion rates.
- Designing, developing and constantly improving the customer interfaces related to the admissions procedure, practice and service standards.
- Train, coach and mentor Admissions managers and Admission counsellors
- Constantly engaged in tracking industry and competitors in all the geographies. Sharing competitor analysis reports on a regular basis. Identify trends and insights, and optimize spend and performance based on the insights.
Budget Management -
- Instrumental in developing the annual budget for the group with an eye of detail on optimizing the Customer Acquisition Cost.
- Plan, manage and report on progress and budgets for assigned projects.
- Will be responsible to ensure achievement of the customer enrolment goals of the school.
- She/he will constantly strive to learn and adopt relevant best practices to improve customer engagement and customer experience so that the school’s enrolment goals are achieved.
- Developing and monitoring statistical reports to enhance recruitment strategies, yield management, forecasting and operational efficiency
- Providing leadership support to the Sales/ Admissions team with all possible requirements to meet their targets.
Operations Management -
- Track, record and measure all admission counselling activities locally and all across campuses.
- Derive critical insights from marketing data and counsellor feedback to implement solutions thereby resulting in greater efficiencies in operations.
- Motivate, inspire and support the team for achieving the pre-determined targets of student admissions.
- Report sales activities for review with management on a regular basis.
- Ensure all development works are adherence to digital content strategy best practices, principles, and methodology
Job Requirements
Minimum Qualifications
Master’s degree from a reputable institution
Experience Required
- Must have 12– 15 years of experience in Business Development, Sales & Channel Management, Digital Transformation.
- Should have Relevant Experience & Knowledge in Education industry and capability to build a robust sales strategy.
- Must have experience of working with CRM’s such as Salesforce, HubSpot etc.
- Should have experience in managing hands-on customer-facing team across different geographies.
- Must have held leadership positions in the previous roles with added advantage in the education industry
- Should be a people manager and have the experience of managing large team
- High stake holder management skills are highly required for the role.
- Excellent written & verbal communication skill in English
- Able to multitask in a fast-paced workplace & able to prioritize responsibilities.
- Must be able to make High level of influence, Ability to manage change.
📌 (04/11/2025) General Manager- Sales (Admission)
🏢 Global Schools Group
📍 Mumbai
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