▷ (04/11/2025) HCLTECH Mega Walk-in Drive - International Banking Voice Process (Chennai)

▷ (04/11/2025) HCLTECH Mega Walk-in Drive - International Banking Voice Process (Chennai)

HCLTECH Mega Walk-in Drive - International Banking Voice Process

Walk-in Drive Details:

Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai

Date: 23rd October 2025.

⏰ Time: 12:00 PM - 3:00 PM

Contact HR : Sanjay.

Job Title: Client Support Specialist – UK Client Services (Voice Process)

Job Summary:

We are seeking enthusiastic and articulate professionals to join our in office Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate will have 1–2 years of experience in international calling,



specifically supporting UK clients.

Key Responsibilities:

- Manage inbound and outbound voice interactions with UK clients in a professional and courteous manner.
- Address client issues related to services, transactions, or operational concerns.
- Maintain detailed and accurate records of all client interactions using CRM tools.
- Escalate unresolved issues to internal teams and ensure timely follow-up.
- Collaborate with internal departments to enhance client satisfaction and service delivery.
- Ensure compliance with UK data protection and service standards.

Required Skills and Experience:

- 1–2 years of experience in international voice-based client support, preferably with UK clients.
- Excellent spoken English with a neutral or UK-accented tone.
- Strong interpersonal, communication, and problem-solving skills.
- Familiarity with CRM platforms such as Salesforce, Zendesk, or similar.
- Willingness to work full-time from the Navalur, Chennai office (no hybrid/remote option).





Preferred Qualifications:

- Bachelor’s degree in any discipline.
- Certifications in client service or voice process operations are a plus.
- Understanding of UK business culture and client expectations.

📌 ▷ (04/11/2025) HCLTECH Mega Walk-in Drive - International Banking Voice Process (Chennai)
🏢 HCLTech
📍 Chennai