Solutions Engineer (Immediate Start) (Mumbai)

Solutions Engineer (Immediate Start) (Mumbai)

Job Title: Solution Engineer

Experience: 5yrs+

Location: Sanpada, Navi Mumbai

Roles & Responsibilities:

• Deploy the solution for the newly acquired customers as per the defined scope of work. Act as a single point of contact for all deployment-related activities.

• Providing product demonstrations and showing the value add of Eventus Security’s as and when required.

• Participate in prospect visits, providing product demonstrations both in-person as well as remotely and showing the value of Eventus Security's as per the requirement.

• Manage the technical needs of the existing strategic customer base and ensure that any escalations are amicably handled.





• Contribute towards building technical collaterals (Whitepaper/Case Studies/Blogs).

• Analyse and troubleshoot deployment issues in a timely manner. Expertise to identify and resolve technical issues.

• Own the deployment-related inquiries/technical issues and act as a primary point of contact.

• Conduct strategic customer training periodically. Including new feature training for existing customers.

• Conduct review meetings with the strategic customers periodically to highlight the solution ROI and enable them on the recent feature releases.

• Maintaining personal technical level proficiency & apply them to find out specific use cases or technical solutions for target accounts.

• Act as a Voice of Customer and input the on-field feature/enhancement requirements to the product team.

• Work closely with Managed Security team to promptly deliver the customer requirement.





• Provide technical assistance to Sales Engineers as and when required.

• Work independently and as a vital member of the Presales team.

Designation would be finalized based on interview evaluation

📌 Solutions Engineer (Immediate Start) (Mumbai)
🏢 Eventus Security
📍 Mumbai