German speakingsupport engineer (Apply in 3 Minutes) (Bengaluru)

German speakingsupport engineer (Apply in 3 Minutes) (Bengaluru)

Job Title: Remote Technical Support Engineer (German Speaking)

Location: Remote (Working hours: German Business Hours – 8 AM to 5 PM CET / 11:30 AM to 8:30 PM IST)

Experience: 2-3 Years

Work Mode: Full time

- Job Description -
- C1-level proficiency in German (spoken and written).
- Good Business English skills (spoken and written).
- 2-3 years of experience in Remote technical support roles (L1/L2 preferred).
- Experience with remote technical support to end-users, troubleshooting and resolving hardware, software, and network issues on laptops, desktops, and mobile devices
- Valuable understanding of Windows operating systems, MS Office suite, basic networking, and common business applications.




- Familiarity with ITSM or ticketing systems (e.g., ServiceNow, Remedy, etc.).
- Excellent interpersonal and customer service skills; ability to communicate technical information to non-technical users.
- Strong problem-solving skills and the ability to work independently and as part of a distributed team.
- Experience supporting enterprise clients or working in a multilingual, multicultural environment will be an advantage
- MSA/SOW Status: Confirm whether the Master Service Agreement & Statement of Work has been signed with the customer
- MSA Signed
- Complete Site Address
- We will share it shortly
- Service Hours / Shift Timings

German Business hours ( 8 Am to 5 PM -CET) ( 11:30 AM to 8:30 PM IST)

📌 German speakingsupport engineer (Apply in 3 Minutes) (Bengaluru)
🏢 TECEZE
📍 Bengaluru