Front Office Assistant | (OX829)

Front Office Assistant | (OX829)

17 Oct
|
Optum Global Solutions ( India ) Private Limited
|
India

17 Oct

Optum Global Solutions ( India ) Private Limited

India

Having energized and friendly front office assistants is essential to delivering quality care and creating success in our centers. As a front office assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If youre a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, wed love for you to join our team! Primary Responsibilities Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process.

Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications High School Diploma or equivalency (GED) 1 year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Lift 50 pounds Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive VoiceResponse (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role Preferred Qualifications Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6 months of experience navigating computer systems, tools, and technologies such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Proof of immunity to vaccine-preventable diseases is an employment requirement. 2019 OptumCare. All rights reserved. OptumCare is committed to creating an environment where physicians focus on what they do best care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCares support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians. Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives thats second to none. This is no small opportunity. It's where you can do your lifes best work.(sm) Diversity creates a healthier atmosphere OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Port Huron, MI, Michigan

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/19571045/front-office-assistant-ox829-india/?utm_source=html

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