Onboarding Executive | [Q-830]

Onboarding Executive | [Q-830]

13 Nov
|
Protto (Asphalt Autotech Pvt. Ltd.)
|
Bangalore Rural

13 Nov

Protto (Asphalt Autotech Pvt. Ltd.)

Bangalore Rural

- Responsible to onboard the vendors by understanding the requirements and providing optimum solutions.

- Share best practices with the vendors.

- Provide product training to vendors and coordinate for User Acceptance Training



- Take ownership of vendors issues reported and ensuring they are resolved satisfactorily



- Research, diagnose, troubleshoot and identify solutions to resolve customer issues

- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

- Ensure proper recording and closure of all issues

- Prepare accurate and timely reports

- Document knowledge in the form of knowledge base, tech notes and articles

- Identify process improvements





Requirements



- Fast learner and can pick up new technologies

- Excellent written and verbal communication skills

- Soft skills to interact with customers over the phone or video calls

- Capable of working with cross-functional teams to solve business problems

- Project management skills



Job Types: Full-time, Fresher



Salary: ₹10,000.00 - ₹12,000.00 per month



Benefits:



- Commuter assistance

- Flexible schedule



Schedule:



- Day shift



Experience:



- work: 1 year (Preferred)

- total work: 1 year (Preferred)



Education:



- Secondary(10th Pass) (Preferred)



Work Remotely:



- No

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/19935887/onboarding-executive-q-830-bangalore-rural/?utm_source=html

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