(I608) Beauty Advisor

(I608) Beauty Advisor

13 Nov
Shoppers Stop Ltd

13 Nov

Shoppers Stop Ltd


ighest level of customized and personal customer service possible to individual shoppers

Provide welcoming, personal, professional service to all Customers at all times

Ask questions, investigate preferences, listen to customer, make the experience interactive

Suggest group of appropriate products and/or colors to meet and exceed customers’ needs

Try and educate the customers and create different looks for the customer, and encourage the customer to do so as well

Assist customers with product/services selection and information

Become trusted consultants for Beauty shoppers and give them an enhanced buying experience

Demonstrate effective communication skills,

the well-executed and expedient application of makeup to achieve the look the Customer desires

Inform customers of programs or offers in the Beauty Category

Obtain Customer data for Beauty Addict clients

Follow-up, follow-through with customers and keep commitments in order to maintain strong relationships

Motivate the customer to visit the store often and make purchases frequently by driving the relationship with their clients

Be informed about products/company information/store information and convey to the customer accordingly

Listen well and communicate clearly

Practice current good counter practices

Maintain the appointment levels, contribution to sales, conversions

Focus on increasing the IPT and Avg Bill Value

Encourage customers to share feedback and reviews online, post pics post makeovers if possible

Be in touch with the respective Brand staffs to understand from them the new launches

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