AVP, Technology Risk and Control (JMH585)

AVP, Technology Risk and Control (JMH585)

13 Nov
Standard Chartered Bank Ltd
Chennai district

13 Nov

Standard Chartered Bank Ltd

Chennai district

Job Description

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose

The role is responsible for:

maintaining regulatory baseline, ensuring the Banks policy and Standards are aligned with regulatory and audit obligations.

maintaining the T&I; Operational Risk Framework associated controls and reporting

consolidating, tracking, reporting and supporting the Technology Processes, Global Audit engagement & domain specific remediation.

Other key areas include

Work with the CIOs and domain R & C teams to ensure processes and controls are suitable to enable them to build and maintain sustainable, well-controlled business solutions.

Ensure transparency and appropriate escalation of material risks associated with the functions and activities through the relevant risk forums and not limiting to CIO Risk forum, TNFRC Risk Committees

Key Responsibilities:

Risk Identification, Assessments, Measurement, Acceptance and Monitoring:

Work with the Technology teams across all CIO domains/sub domains to review the appropriateness of process design keeping standardisation, control, client service and simplicity at the root of all processes

Work with the Process Owners to rectify any gaps, including assessing the appropriateness of controls

Work with Process owners and Group Operational Risk teams to identify failure points in the process and then ensuring ORF related activities are performed on them to mitigate the risks.

Controls and Assurance:

Review control design for the controls rated Medium, High and Very High criticality.

Review and agree the key risk indicators which will be used consistently across T&I; Risk Governance Committees and ensure accuracy of data collated

Review and challenge the adequacy of controls for all new processes and systems by collaborating with Technology process owners and Risk control owners.

Review and challenge the design of assurance for all new processes

Control Effectiveness:

Review and challenge risk reporting.

Ensure adherence to ORTF.

Lead and Track T&I; initiatives

Consolidate inputs to PGC reports ensuring relevance & alignment.

Monitor & track domain specific remediation.

Internal/External Events:

Continuous tracking and monitoring of incoming new / amended regulatory requirement

Strong collaboration with Country Compliance, Technology Management and Process Owners, ensuring appropriate alignment of banks standards to regulatory obligation.

Perform predefined review and baseline of regulatory baseline to ensure regulatory gaps are early identified and shared with respective functions to early address potential gaps.

Ensure regular reviews of risk items for trends. Challenge and ensure resolution of the underlying issues and ensure defects are fed back to the Process owners and CIO teams

Assess and evaluate operational risk events and provide challenge for root cause and remedial actions. Provide feedback to Process owners and CIO teams

Risk Governance:

Constantly seek to raise the benchmark on information provided to T&I; to raise risk awareness and improve controls.

Provide a regular review and update of materials aimed at raising risk awareness and instilling understanding of minimum standards of risk governance across the bank

For all audits rated as Fail or Improvement Required coordinate the dissemination of lessons learnt

Produce regular trend analysis of key risk indicator exceptions and identify systemic failures

Risk Forums and Committees:

Coordinate the provision of risk related material and papers prepared to ensure transparency and appropriate escalation of material risks through the relevant risk forums and Risk Governance Committees.

Ensure the T&I; teams raise risks through the relevant risk forums/committee

Challenge inputs to ensure risk is appropriately assessed and remedial actions are robust

Proactively engage stakeholders, including the all CIO domains/sub domains, Group Process owners (across SDF, Technology Refresh, License Management and CDO processes) to raise awareness of risk issues

Work with GPO and relevant stakeholders to collate and prepare the CIO Risk Forum Pack including CIO Sub Domain Dashboards

Work with GPO to review risks and issues identified through structured or unstructured data feeds (e.g. TRMF review meetings)


Engage relevant stakeholders but not limited to Technology Global Process Owners, Country Technology Management, CIO teams to track, aid internal & external regulatory / audit engagements ensuring audit readiness always.

Plan & aid audit support well in advance.

Manage expectations from across Technology Global Process Owners.

Key Relationships:

Work in partnership with domain specific Global Technology Process Owners & various CIO Domains/subdomains

Country Technology Management

Country Compliance

Group Internal Audit and other external auditors

Group Operational Risk

Key Measurables:

Effectiveness of controls and monitoring of Regulatory Obligations and alignment with Banks Policy and Standards

Effectiveness of controls and monitoring of Risk Reporting

Timely Risk reporting and escalation of all operational risk exposures.

Adherence of Technology to ORTF and the Project Governance Policy

Cross team collaboration

Key Competencies:

Strong written & verbal communication skills

Strong presentation skills (power point, excel)

Strong reporting skills

Cultural Awareness


Attention to detail

Prioritisation of tasks & time management

Ability to meet deadlines and set clear expectations

Lead by example


Strong control mindset, role-modelling the importance of good governance and able to demonstrate courage in challenging processes or practices that fail to deliver a well-controlled business

Excellent interpersonal skills with ability to collaborate, challenge and influence across borders and at all levels of the business

Ability to manage senior stakeholders

Strong analytical thinking with ability to clearly and succinctly present trends and highlight material findings

Operational Risk experience

Ability to think outside-the-box with ambition to constantly evolve and improve our risk environment


Minimum 5-8 years experience in the financial banking industries, technology operational risk or process risk review experience

CRISC Certified preferred

CISA Certified preferred

Minimum 10/15 years of broad technology experience in projects and/or production support

Other Professional certifications (e.g. PMP, ITIL, CoBIT and CISSP)

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

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