Manages the day-to-day team activities to ensure the team adheres to operational guidelines.
Facilitates team associates in product/technology knowledge areas and triage techniques.
Motivates and mentors - develops an environment where associates work well together and are empowered, challenged and motivated.
Oversees all performance management matters including formal performance reviews as well as frequent reviews, and scheduled one-on-ones with associates.
Leads by example inspires team to excel, promotes teamwork and high morale.
Vigilantly focus on quality and customer success
Develop and maintain in-depth knowledge of products and drive development best practices
Proficiency in spectrum of delivery methods (Agile > hybrid > waterfall > Devops > CI/CD)
Experience with CI/CD process and corresponding tools
Ability to understand and drive Security, PSR, code quality initiatives
Technical experience with Java J2EE technologies is mandatory and C experience is preferable
Required Skills / Experience:
10 years relevant experience including but not limited to
Bachelors degree in computer science or equivalent preferred
Exceptional interpersonal and communication skills
Ability to oversee multiple complex project deliveries in parallel is preferable
Comfortable operating in fast-paced, dynamic environment
Proactively identify program risks and come up mitigation plans for on scope and on time release of roadmap.
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