NTT Data Vertex Software Inc.
Provides business systems analysis and solutioning support for internal and external clients, identifying business needs and recommending industry best practice solutions Participates in feasibility discussion Serves as a liaison between internal and external clients, operations, and IT teams Performs evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration, considering the business implications of the application of technology to the current and future business environment Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems,
applications and industry requirements Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives Solicits estimates and assumptions for input into indicative pricing Leads large scale projects Teaches end users new technology and enhancements using all appropriate communication tools Minimum Qualifications 6 years experience as BSA 4 years experience in Agile / Jira 2 Years experience as UAT coordinator Nice to Have Knowledge on Healthcare processes Knowledge of OpenText Exstream CCM application, member, provider Enrollment, Claims, Appeals, insurance products and solutions. Experience with end to end delivery for Correspondence solutions/platforms (Commercial/custom built ) preferably Opentext Exstream, Command Center and and integration with ECM tools enabling omni channel delivery and fulfillment in the form of Print, Email, Fax, Web Portal, html5, SMS, notifications and Workflow analysis. Knowledge on the health Plan IT solutions existing in the US Market Ability to work on a multi-disciplinary and multi-country environment Experience on Health Plan, Enrollment,Claims, broker administration platforms Preferred Skills/Experience Exposure to ITSM /ticketing system like ServiceNow and JIRA. Experience in Agile methodologies and Kanban. Experience with web portals,Web services, implemented using core Java and other web technologies. Experience with Lifecycle service delivery/production support experience from requirements management, development, build, test, deployment in an agile environment.
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