Customer Service Associate [T476]
Customer Service Associate [T476]
25 Dec
GREEN SOUL ERGONOMICS PRIVATE LIMITED
Amarnāth
Job Description
Job Summary
At Green Soul Ergonomics, we believe in teamwork and contributing the best of oneself. We vision to be one of the irreplaceable brands and for the same, we are looking for confident & energetic people.
The opportunity requires the candidate to be fluent in English Communication both verbal and written skills.
Responsibilities and Duties
- Handling customer queries/concerns and building pro-active rapport with them.
- Responding to customers on calls, chat, and e-mails
- Providing real-time resolution to customers
- Need to interact with customers regarding their orders
Required Experience, Skills, and Qualifications
- Qualification - Graduate
- Freshers can also apply
- Customer service skills
- Phone etiquettes
- Communication and active listening skills
- Excellent Written and Verbal Communication skills
Job Types: Full-time, Regular / Permanent
Salary: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
Customer issues handled:
- Device setup or troubleshooting
Training provided:
- Yes - Training provided
Industry:
- Uncategorized
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Work Remotely:
- No
COVID-19 Precaution(s):
- Social distancing guidelines in place
- Sanitising, disinfecting, or cleaning procedures in place
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