Global Shiksha - Manager - Telesales (5-10 yrs) Bangalore (Tele Sales/BPO) - [HH625]

Global Shiksha - Manager - Telesales (5-10 yrs) Bangalore (Tele Sales/BPO) - [HH625]

25 Dec
Global Shiksha Pvt. Ltd.
Bangalore Urban

25 Dec

Global Shiksha Pvt. Ltd.

Bangalore Urban

Qualification:- Graduate or MBA

Experience:- Minimum 5 years experience of managing tele-sales team

Location:- Indiranagar, Bangalore

Company details : GlobalShiksha is an Accel funded company. We provide supplementary education products from LKG to class 12th. We cater to both B2B and B2C segment of India. Our app called "educhat" tried to bring parents and teachers together. Our customer base is more than 10 lakh parents and counting. We are looking for a self-motivated and energetic Tele Sales Manager who has a proven track record of handling and working with teams.

Job Brief :

- We are looking for an experienced Tele-Sales Manager to oversee and support our inside sales representatives team.

- The candidate will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.

- Ultimately, the Tele Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

Responsibilities :

- Manage the sales representatives team

- Set and track sales targets for your team

- Coordinate department projects to meet deadlines

- Report on sales metrics and suggest improvements

- Build an open-communication environment for your team

- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Requirements :

- Must be a graduate preferably Engineers

- Proven work experience

- Hands on experience with CRM software and MS Excel

- In-depth understanding of the sales administration process

- Excellent interpersonal and team management skills

- Strong analytical and organizational skills

- Numerical abilities and problem-solving attitude

The original job offer can be found in Kit Job:

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