- Managing inbound and outbound calls in effectively, identifying customers needs and providing information and solutions accordingly.
Duties and Responsibilities :
- Answering phones from customers professionally and responding customer inquiries and complaints.
- Providing customer with the organization's service and product information.
- Handling and resolving customer complaints and customer service issues.
- Following up with customer where required to ensure end to end resolution
- Recording details of customers, inquires, complaints, and action taken.
- Other duties as assigned.
- Should be energetic and proactive in approach.
- Prior experience is a plus.
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*FEMALE ONLY* EDUCATION COUNSELLOR MON to SAT 10AM TO 6.30PM UNLIMITED INCENTIVE Job Type: Walk-In Salary: ₹5,000.00 - ₹12,000.00 per month Schedule: - Monday to Friday Experience: - [...]
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