YMK-961 Hiring For Senior Executive - Operations

YMK-961 Hiring For Senior Executive - Operations

24 Dec
|
IndiaMART InterMESH Ltd
|
NCT

24 Dec

IndiaMART InterMESH Ltd

NCT

Skill Sets / Requirements:



- Proactive problem solving and coaching skills

- Analytical bent of mind with good hold on numbers and calculations

- Comfortable in working with spreadsheets (MS Excel / Google Sheets) and slides (PowerPoint / Google Slides)

- Excellent written and verbal communication skills





Key Responsibility Areas:



Working will be as an SME (Subject Matter Expert) handling a pool of 25-30 freelancer associates. Key responsibilities shall include:



- Identification and implementation of measures to enhance process efficiency

- Ideate and provide inputs in improving the training content

- Identifying process improvement areas,

solutions and coordinating with relevant stakeholders for the implementation

- Ensuring adherence to quality SOPs

- Quality related objection handling of the associates

- Resolution of issues/tickets of the associates

- Preparing weekly/monthly reports and presenting them to the management

- Benchmarking, articulating, and implementing best practices related to process operations

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/20487848/ymk-961-hiring-for-senior-executive-operations-nct/?utm_source=html

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