PQ-534 | Business Process Executive

PQ-534 | Business Process Executive

24 Dec
|
Northern Lights Technology Development (Chennai) Private Limited
|
Chennai district

24 Dec

Northern Lights Technology Development (Chennai) Private Limited

Chennai district

Job Title: Business Process Executive





Years of Experience: 1 to 3 years





Employment: Full Time, Permanent





Notice Period: Immediate joiner





Job Location: Sholinganallur, Chennai





We are looking for Male candidates only from Chennai / Tamil Nadu who can join us immediately.





Candidates should not have gap in education and employment.





Job Responsibilities:



- Required to read and understand emails that flow into the clients application.

- Required to follow work instructions to execute the day to day tasks.

- Emails can be about orders placed by customers, or internal email communication.

- Classify the emails as per clients instruction into various buckets.



- Responsible for the complete email communications of client. Answer emails, client chats as

per project need.

- Meet productivity and quality goals set by the client.

- Identify, diagnose, and resolve problems affecting performance.

- Required to follow work instructions to execute the day to day tasks.

- Take ownership of tasks and work efficiently within the team.





Experience Required:



- Should have 1-3 years of relevant BPO experience

- Good written and oral communication skills (reading and comprehension skills)

- Apply understanding and knowledge of the client applications

- Should meet performance and quality SLAs set by the client

- Should be self-motivated and an individual contributor

- Should be open to changes as and when prescribed by the client

- Should be a good team player

- Added advantage email/chat/international process





Essential Education & Skills:



- Bachelors Degree from any platform with no arrears

- Excellent organizational, written and oral communication skills with professional work ethics

- Ability to multitask

- Good analytical skills involving out of the box thinking

- Must be ready to work in night shifts

- Male candidate preferred

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/20487896/pq-534-business-process-executive-chennai-district/?utm_source=html

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