Senior Manager - FAS - [UTD726]

Senior Manager - FAS - [UTD726]

07 Jan
|
CEAT Ltd
|
Mumbai

07 Jan

CEAT Ltd

Mumbai

Job Description



The success of FAS business depends on the extent to which CEAT is able reduce the tyre CPKM for the fleets, thereby creating increased value for fleets. This needs a thorough understanding of developing detailed SOPs for right product fitment and preventive maintenance service methodology for different applications/ vehicles/ axles, re-treads, vehicle related issues affecting tyre performance, required tools/ equipments/ tech solutions and then implementation on ground through training, capability development, handholding and problem solving. In view of the ambitious growth targets in ETMA/ PPU conversions,

we need a person with the relevant experience on the above (preferably on-ground with few of the biggest fleets in India) so that he/ she can lead the service vertical within FAS business.





Roles and Responsibilities:



Develop service SOPs for FAS business

Develop a SOP for right product fitment for various applications/ vehicle types/ axle positions in coordination with R&D;, Marketing and ensure execution.

Monitor product performance across fleets and share periodic insights/ update SOP, as required

Plan to work towards reduction of CPKM across fleets: levers: correct product fitment, best in class service SOP, increase in re-tread ratio etc.

Deliver CPKM commitment for ETMA/ PPU fleets

Training to field team (ZSM, RSM, FATL, FSS) on service SOPs

Developing the Service metrics in FAS and tracking SBU performance thereof

Plan interventions to improve service delivery

Develop RCA templates for fleets to analyse performance issues of tyres, and actions thereof

Periodic visit to fleets to establish best-in-class tyre and fleet management practices

Service SOP implementation in Key Accounts

Conduct service pilots and deploy horizontally in fleets

Expertise:



Essential: 10 years of experience in fleet management, experience of managing few big fleets

Understanding of tyre (contruction type, suitability as per various applications, tyre defects, tyre wear, tyre retreading, tyre servicing)

Understanding of tools/ equipments/ tech levers to improve tyre service and hence tyre CPKM

Understanding of various vehicle parts which may affect tyre life, identification of vehicle level corrective measures basis tyre profile

Data analytics skills (Excel)

Presentation skills (Power Point)





Desired: TPM/QBM experience

Sales experience

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/20676272/senior-manager-fas-utd726-mumbai/?utm_source=html

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