(KKD-032) - Assistant Manager - OE Quality Assurance
(KKD-032) - Assistant Manager - OE Quality Assurance
07 Jan
CEAT Ltd
Mumbai
Job Description
Key Purpose of the Job (Position Summary)
The incumbent is responsible to ensure, determining, negotiating and agreeing on in-house quality procedures, standards and specifications; assessing customer requirements and ensuring that these are met.
KEY PERFORMANCE AREAS
Product approvals as per customer requirement
Assessing customer requirements and ensuring that these are met
Attending customer service standards
Addressing customer concerns and initiate actions at the plant level
Number of customer approvals -Plan Vs Actual
KEY ACTIVITIES & RESPONSIBILITIES
Periodical customer visit to capture CSR and transfer to plant team
specifying quality requirements of raw materials with suppliers
investigating and setting standards for quality and health and safety
ensuring that manufacturing processes comply with standards at both national and international level
working with operating staff to establish procedures, standards, systems and procedures
writing management and technical reports and customers charters
determining training needs
acting as a catalyst for change and improvement in performance and quality
recording, analysing and distributing statistical information
monitoring performance
Preparation of PPAP and submission to customer
Submission of periodical validation reports as per customer requirements
Coordinate with KAM for all activities related to OEMs
Coordinate customer visit at plant
MIS and Reporting:
Ensure Customer Infor records maintained in SAP
Enlisting of customers in SAP
Ensure SAP is updated regularly and accurately.
Ensure availability of vendor manual and update CSR on a periodical basis
Maintain records of all customer-related data
Preparation of MIS related to customer
Ensure the effectiveness of actions taken
Periodical feedback to the customers on relevant items
Exposure to Uniformity and Tyre performance both indoor and vehicle dynamics tests.
Ensure the effectiveness of actions taken
Certified auditor for VDA 6.3
Education and Experience Required
Education:
B.Tech./ BE degree, with relevant experience in automotive OEMs Experience:
3 5 years
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