Business Analyst (Hyderabad)

Business Analyst (Hyderabad)

Veeva CRM -

- Pharma or health care domain is must
- Functional role who works around Veeva CRM or Veeva Vault
- Should have very positive exposure to above tools
- Good project management experience.
- Shift time: 2 to 10 PM

Job Description: Business Analyst – Veeva/Salesforce (Pharma Domain)

Experience: 5–10 years

Key Responsibilities

• Requirement Gathering & Analysis: Collaborate with business stakeholders to understand CRM requirements and translate them into functional specifications. Conduct workshops and document business processes for Veeva and Salesforce platforms.

• System Configuration & Support: Work closely with technical teams to configure Veeva CRM, Veeva Align, and Vault CRM solutions. Support Salesforce administration tasks, including user management, security settings, and workflow automation.

• Data Management: Utilize Data Loader for data migration, cleansing, and maintenance activities. Ensure data integrity and compliance with pharma industry standards.

• Testing & Validation: Develop test cases and perform UAT for CRM enhancements and integrations. Validate alignment of system functionalities with business requirements.

• Stakeholder Communication: Act as a liaison between business teams, technical teams, and vendors.



Provide training and documentation for end-users.

• Project Management experience (5+ years) in CRM (preferably Salesforce) product development, enhancements, and data integration.

• Strong understanding of Pharma Field Operations and their influence on field effectiveness.

• Analytical mindset with experience in data handling and enabling data-driven decision-making.

Required Technical Skills

• Hands-on experience with Veeva CRM, Veeva Align, and Vault CRM.

• Strong knowledge of Salesforce Administration and Data Loader.

• Proficiency in SQL for data querying and analysis.

• Exposure to Power BI for reporting and dashboard creation.

Additional Preferred Skills

• Familiarity with Veeva CRM and its configuration/customization.

• Experience working in agile environments and cross-functional teams.

• Strong communication and stakeholder management skills.

• Ability to translate business needs into technical requirements.

- Location: Hyderabad (First priority)/ Bangalore
- Number of Positions: 2
- Notice-Immediate-20 Days
- CTC- 5-6 Years(20 LPA),7+ 23 LPA MAX
- Mode of work-Hybrid

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