ERP Program Manager (Bengaluru)

ERP Program Manager (Bengaluru)

Job Title: Program Manager - Enterprise Application
Department/Group: Cloud/Business Systems Group
Experience: 10 to 12 years
Role Overview: The ERP/CRM Program Manager is a critical leadership role within our Business Systems Group, overseeing the strategic management of our ERP, CRM, and other enterprise systems. This senior-level position involves directing multiple projects to enhance and integrate these platforms, ensuring alignment with business goals.
Roles and Responsibilities:
Lead and manage the end-to-end implementation and ongoing support of ERP/CRM/Other systems, ensuring alignment with business objectives and strategies
Facilitate requirement gathering, analysis, and task breakdown into functional specifications and technical solutions
Develop and maintain detailed project plans, timelines, and budgets, ensuring projects are delivered on time and within scope
Coordinate and oversee the work of internal teams and external vendors, ensuring high-quality deliverables
Conduct regular project status meetings and provide updates to senior management and other stakeholders
Identify and mitigate project risks and issues, implementing effective solutions to address challenges
Ensure data integrity, security, and compliance with relevant regulations and standards within the ERP/CRM/Other systems
Facilitate user training and support to ensure successful adoption and utilization of the ERP/CRM systems
Foster a culture of continuous improvement, innovation, and excellence within the team




Essential Skills:
Proven experience in managing large-scale ERP/CRM/HCM implementations and support projects
Experience in any one ERP system or multiple ERP Systems in the Financial Domain is a must( NetSuite, Oracle Fusion, Seibel, SAP Etc..)
Strong understanding of Enterprise systems, including configuration, customization, and integration capabilities
Excellent project management skills, with proficiency in tools such as MS Project, JIRA, or similar
Ability to create and manage detailed project documentation, including project plans, risk logs, and status reports
Strong analytical and problem-solving skills, with the ability to address complex business requirements
Excellent communication and interpersonal skills, with the ability to manage various stakeholders effectively
Ability to work independently and lead cross-functional teams in a fast-paced workplace
Familiarity with Agile methodologies and SDLC processes
Desirable Skills:
Certifications in project management (e.g., PMP)
Experience with specific ERP/CRM systems (e.g., NetSuite, Salesforce)
Understanding of data migration techniques and best practices
Experience in change management and user training programs
Advanced degree (e.g., MBA) is a plus
Qualifications and Education Requirements:
Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field
Advanced degree or relevant certifications are a plus

📌 ERP Program Manager (Bengaluru)
🏢 Netradyne
📍 Bengaluru