Implementation & Support Engineer – Manufacturing Digital Systems (Ahmedabad)

Implementation & Support Engineer – Manufacturing Digital Systems (Ahmedabad)

About Opportunity
Company: Sysma Tech Private Limited
Location: India (Remote / Hybrid – occasional client visits)
Type: Full-time | 6 Days / Week
Experience: 4–7 Years
Domain: Manufacturing / Industrial IT / ERP / CMMS

About Sysma Tech
Sysma Tech builds next-generation enterprise platforms for digital maintenance, operations, and asset management .

Our solutions are used by major industries across Cement, Oil & Gas, Utilities, and Manufacturing — helping them transition from paper to digital, from manual to intelligent.

We’re scaling our implementation team to onboard more plants and create a digital-first culture within our client organizations.

Role Overview
We’re hiring an Implementation & Support Engineer with a strong manufacturing background and exposure to ERP, MES, or CMMS systems such as SAP PM/MM, Maximo, or similar.

You’ll be responsible for ensuring smooth deployment of Sysma’s platform at client sites — coordinating with plant, IT, and management teams, driving adoption, training users, and ensuring on-ground success.

This is not a coding role — it’s a functional + technical implementation position that requires you to understand plant processes, digital workflows, and people.

Key Responsibilities
Lead and support Sysma platform rollouts at manufacturing sites.
Understand client SOPs, maintenance workflows, and SAP or MES integrations.
Configure modules, validate data mapping, and coordinate user acceptance testing.
Conduct user training , adoption sessions, and collect feedback from plant teams.




Track usage metrics, prepare rollout reports, and identify process gaps.
Serve as the bridge between Sysma’s product team and the client’s operations.
Troubleshoot issues, escalate to tech teams where needed, and follow through to closure.
Promote a digital culture by demonstrating practical value to operators and managers.

Required Skills & Experience
4–7 years of experience in Manufacturing / Industrial Operations .
Strong exposure to ERP / MES / CMMS platforms (SAP PM/MM, Maximo, Ramco, Infor, etc.).
Familiarity with maintenance, production, or quality processes in plant environments.
Experience participating in digital transformation or system rollout initiatives.
Robust communication and documentation skills (English & Hindi required).
Comfortable with web and mobile applications, data formats (Excel/CSV/JSON).
Logical, detail-oriented, and proactive in problem-solving.

Good to Have
Knowledge of preventive maintenance, PTW, or shift-logbook systems.
Exposure to API or integration concepts (no coding required).
Experience with CMMS or Industry 4.0 tools.
Regional language fluency (for site communication) is a plus.

Why Join Sysma Tech
Be part of real industrial transformation across India’s manufacturing ecosystem.
Gain end-to-end exposure — from implementation to scale-up .
Logic-driven culture with flat structure and autonomy .
Hybrid work setup with on-site engagement opportunities .
Clear path to grow into Implementation Lead / Customer Success roles.

📌 Implementation & Support Engineer – Manufacturing Digital Systems (Ahmedabad)
🏢 Sysma Tech
📍 Ahmedabad